Because I have been seeing more and more posts from people caught in an Amazon Algorithm loop I have decided to share this:
After I was unjustly removed from selling I did the following:
Call KDP and Amazon
Call KDP & Amazon names
Insult their relatives
Post nasty pictures
Post funny pictures
Figure out what might have gotten me tagged as manipulating reviews.
Deciding that having the same seven people review my books, though I had other reviews for older books, might have caused an algorithm to have tagged me a manipulator.
Try to find a person to talk to
Try to explain that fans of my work would probably follow and review all of it.
Write all fans who reviewed more than one of my books and ask them to remove their reviews.
Write Jeff Bezos, God and some other high echelon folk
Get reinstated with the warning I will be “closely watched.”
Then get the following:
HOPE THIS HELPS SOMEONE ELSE!
My name is Martin Costa with KDP Executive Customer Relations. Jeff Bezos received your letter and I’m responding on his behalf. First and foremost, I’d like to offer my apologies for the frustration this process caused. Also, I’m happy to let you know that your account has been reinstated and you’re welcome to continue to publish with us. If you have any questions, please don’t hesitate to contact me directly at email@example.com.
Executive Customer Relations
Kindle Direct Publishing
A couple of these readers, longtime fans, and supporters of my work requested that they be contacted. They did not write false reviews and were upset and insulted by that insinuation. I too am upset that genuine reviews for my books, about seven per book, were deleted.
These reviews are from fans who have requested that Amazon contact them so they can verify that they are real people who love my work. I have never solicited or manipulated reviews.Elizabeth Eve King